Privacy Policy
Effective Date: December 1, 2025 | Last Modified: March 3, 2026
Article 1 (Personal Information Collected)
The Company collects the following personal information for service provision:
1. Required Information
| Collection Point | Items Collected |
|---|---|
| Sign Up | Email address, password, name |
| Social Login (Kakao) | Kakao account ID, email, nickname, profile image |
| Paid Service Payment | Payment information (credit card info managed by payment gateway) |
| Service Usage | Service usage records, access logs, cookies, IP address, device information |
2. Optional Information
- Company name, contact number (mobile)
- Marketing consent status
Article 2 (Purpose of Collection and Use)
The Company uses collected personal information for the following purposes:
| Purpose | Details |
|---|---|
| Service Provision | AI document editing, translation services, identity verification, service usage record management |
| Member Management | Member registration and withdrawal, identity verification, fraud prevention, notice delivery |
| Payment Processing | Paid service payment and refund processing, invoice issuance |
| Customer Support | Inquiry response, complaint handling, dispute resolution |
| Service Improvement | Service usage statistics analysis, AI model quality improvement, new service development |
| Marketing (With Consent) | Event and promotion notifications, personalized service provision |
Article 3 (Retention and Use Period)
- Principle: Personal information is destroyed without delay upon member withdrawal or achievement of collection purpose.
- Exception: The following information is retained for specified periods:
Retention Item Retention Period Legal Basis Contract or withdrawal records 5 years E-Commerce Act Payment and supply records 5 years E-Commerce Act Consumer complaint or dispute records 3 years E-Commerce Act Website visit records 3 months Telecommunications Privacy Act Fraud prevention records 1 year Internal policy
Article 4 (Third Party Disclosure)
- The Company does not disclose personal information to third parties in principle.
- However, the following cases are exceptions:
- When users have given prior consent
- When required by law or requested by investigative authorities following legal procedures
Article 5 (Personal Information Processing Delegation)
The Company delegates personal information processing as follows for smooth service provision:
| Delegated Company | Delegated Tasks |
|---|---|
| Google Cloud Platform | Cloud server operation, data storage and backup |
| PortOne (formerly Iamport) | Payment processing and settlement |
| DirectSend | Email/notification delivery |
| Kakao | Social login service |
Article 6 (User Rights)
Users may exercise the following rights at any time:
- Right to Access: View personal information processing status.
- Right to Correction: Request correction of inaccurate or incomplete information.
- Right to Deletion: Request deletion of personal information.
- Right to Processing Suspension: Request suspension of personal information processing.
- Right to Withdrawal: Withdraw consent for personal information collection and use.
These rights can be exercised through the 'Account Settings' menu or via email (privacy@aipublisher.co.kr).
Article 7 (Security Measures)
The Company takes the following measures to ensure personal information security:
Technical Measures
- Password encryption (bcrypt)
- SSL/TLS encrypted communication
- Access control management
- Security software installation
Administrative Measures
- Minimize personnel handling personal information
- Regular security training
- Personal information processing record management
- External security audits
Article 8 (Use of Cookies)
- The Company uses cookies to provide personalized services.
- Cookies are used for the following purposes:
- Maintain login status
- Provide personalized services
- Analyze service usage statistics
- Users can refuse cookie storage through browser settings. However, some services may be restricted.
- The Company uses the following behavior analytics tools to improve services. Sensitive fields such as passwords and payment information are automatically masked, and the collected data is processed in a non-identifiable form.
- Google Analytics 4 — Collects page visits, traffic sources, device/region information (Google LLC, USA)
- Microsoft Clarity — Collects mouse movements, clicks, scrolls, session recordings (Microsoft Corporation, USA)
- Naver Analytics — Collects page visits and time-on-page information (NAVER Cloud Corp., South Korea)
- Users can opt out via each tool's opt-out page or by enabling tracker-blocking in their browser.
Consent Management (CMP)
We use the Klaro consent management platform so users decide which analytics tools to enable. A cookie notice appears on first visit. You can change your choice anytime via the "Cookie Settings" link in the footer. When declined, the GA4, Clarity, and Naver scripts themselves are not loaded; only anonymous GA4 page_view counts continue per Consent Mode v2 standards.
Article 9 (Privacy Officer)
The Company has designated a privacy officer to oversee personal information processing and handle user complaints:
Privacy Officer
- Name: Manseok Song
- Position: CEO
- Email: privacy@aipublisher.co.kr
Article 10 (Remedies for Rights Infringement)
For reporting or consulting on personal information infringement, contact the following organizations:
- Personal Information Infringement Report Center: 118 (toll-free) / privacy.kisa.or.kr
- Personal Information Dispute Mediation Committee: 1833-6972 (toll-free) / www.kopico.go.kr
- Supreme Prosecutors' Office Cyber Investigation Division: 1301 (toll-free) / www.spo.go.kr
- National Police Agency Cyber Safety Bureau: 182 (toll-free) / cyberbureau.police.go.kr
Article 11 (Policy Changes)
- This privacy policy may be changed according to changes in laws, policies, or security technologies.
- Changes will be announced at least 7 days in advance through service notices.
- The revised privacy policy takes effect from the date of posting.
Addendum
This privacy policy takes effect from December 1, 2025.